Terms and Conditions

Terms and Conditions

Celonis Terms and Conditions and Master Service Agreement apply for all the APIs of Process Intelligence Family.

How are Intelligence AI Agent APIs commercially offered ?

Visit our contact page to reach out to sales or get in touch to learn if your contract allows you to use AI Agent API.

Are there any license limits?

Hard limits

Limit Value
Concurrency Limit (maximum number of simultaneous requests) 20

Impact

  • The requests to interact with Celonis Agents exceeding the concurrency limits are rejected.

Soft limits

Size # Daily Requests
S 6,000
M 12,000
L 25,000
XL 50,000

Impact

None. AI Agent interaction requests are not rejected. Only the Celonis team admins are notified.