Terms and Conditions

Terms and Conditions

Celonis Terms and Conditions and Master Service Agreement also apply for the Intelligence API.

How is Intelligence API commercially offered ?

Visit our contact page to contact sales or get in touch to learn if your contract allows you to use the Intelligence API.

Are there any license limits?

Hard limits

Limit Value
Concurrency Limit (maximum number of simultaneous requests) 50
Maximum number of fields per record 200
Maximum number of rows per request 5,000

Impact

  • Requests exceeding the concurrency limits are rejected.
  • Queries including more than the maximum allowed number of fields are rejected.
  • The first 5,000 rows of each dataset are always returned in the paginated results page. If this is not enough row, contact your Celonis Value team.

Soft limits

Size # Daily Requests Max Page Size
S 6,000 50
M 12,000 100
L 25,000 500
XL 50,000 5,000

Impact

None. The requests are not rejected. Only the Celonis team admins are notified.