# Use Cases

| **Use Case Category** | **Use Case Description** | **API Reference** |
|  --- | --- | --- |
| 3rd Party (3P) enrichment with Process Intelligence  | Enrich 3P objects with business priority, process scores, anomaly flags, process KPIs or other calculations. | Knowledge Model API - Retrieve Knowledge Model (KM) data
- Retrieve Knowledge Model (KM) Record data

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| Assist operations and decision-making in 3P apps with process-specific recommendations. |
| Provide more granular, task/activity-level process status to 3P apps. |
| Export Process Analytics to 3Ps  | Share process KPIs across business dimensions. |
| Share digital transformation impact analysis. |
| Out-of-the-Box (OOTB) Integration with Business Intelligence  | Self-discoverable Knowledge Metadata. | BETA - OData Protocol for Knowledge Model API  - Knowledge Model (KM) metadata
- Knowledge Model (KM) service definition
- Knowledge Model (KM) service data retrieval

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| Structured Query Semantics |
| Relationship Navigation |
| Trigger 3P Procedures/Automations  | A 3P automation tool retrieves Celonis process inefficiencies and starts a 3P procedure to rectify it. | Knowledge Model API- Retrieve Knowledge Model (KM) data
- Retrieve Knowledge Model (KM) Record data

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| Upon the occurrence of an anomaly incident, an event is emitted to trigger a 3P automation platform. | Subscription API - Create a Subscription to a Knowledge Model (KM) Trigger

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| Upon the arrival of a new case to handle, an event is emitted to trigger a 3P automation platform. |
| Feed Live Dashboards | Synchronize displayed objects or KPIs in live dashboards with fresh data from Celonis. |
| Contextual Data Synchronization | Synchronize objects in 3P data lakes with fresh process information. |
| Execute Celonis Tools from 3P GenAI Agents  | Execute informative tasks whose purpose is to retrieve Celonis knowledge in the process context of the AI Agent in order to make informed decisions. | AI Agent API - Execute Tool

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| Execute actionable tasks in the process context and the business domain covered by the AI Agent. |
| Chat with Celonis GenAI Agents from a 3P app | Start a conversation with a Celonis Agent on a topic related the agents's context and scope. The agent answers questions and executes decisions. | AI Agent API- Chat with a Celonis Agent

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| Enable tool creation based on Celonis Knowledge in 3P GenAI Agents  | Provide Business Context using Process Knowledge. | BETA - Knowledge Model API Semantic Extensions for 3P Agent - Generate OpenAPI Spec from Knowledge Model (KM) metadata
- Get Knowledge Model (KM) record column statistics
- Query Knowledge Model (KM) Record
- Query Knowledge Model (KM)

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| Semantics for Process Knowledge Understanding. |
| Offer tools for Process Knowledge Retrieval. |