Use Cases

Use Case Category Use Case Description API Reference
3P Enrichment with Process Intelligence Enrich 3P objects with business priority, process scores, anomaly flags, process KPIs or other calculations Intelligence API
Assist operations and decision-making in 3P apps with process-specific recommendations
Provide more granular, task/activity-level process status to 3P apps
Export Process Analytics to 3Ps Share process KPIs across business dimensions
Share digital transformation impact analysis
Out-of-the-Box (OOTB) Integration with Business Intelligence Self-discoverable Knowledge Metadata BETA - OData Protocol for Intelligence API
Structured Query Semantics
Relationship Navigation
Trigger 3P Procedures/Automations A 3P automation tool retrieves Celonis process inefficiencies and starts a 3P procedure to rectify it Intelligence API
Upon the occurrence of an anomaly incident, an event is emitted to trigger a 3P automation platform Subscription API
Upon the arrival of a new case to handle, an event is emitted to trigger a 3P automation platform
Feed Live Dashboards Synchronize displayed objects or KPIs in live dashboards with fresh data from Celonis
Contextual Data Synchronization Synchronize objects in 3P data lakes with fresh process information
Execute Celonis Tools from 3P GenAI Agents Execute informative tasks whose purpose is to retrieve Celonis knowledge in the process context of the AI Agent in order to make informed decisions AI Agent API
Execute actionable tasks in the process context and the business domain covered by the AI Agent
Chat with Celonis GenAI Agents from a 3P app Start a conversation with a Celonis Agent on a topic related the agents's context and scope. The agent answers questions and executes decisions. AI Agent API
Enable tool creation based on Celonis Knowledge in 3P GenAI Agents Provide Business Context using Process Knowledge BETA - Intelligence API Semantic Extensions for 3P Agent
Semantics for Process Knowledge Understanding
Offer tools for Process Knowledge Retrieval