| Use Case Category | Use Case Description | API Reference |
|---|---|---|
| 3rd Party (3P) enrichment with Process Intelligence | Enrich 3P objects with business priority, process scores, anomaly flags, process KPIs or other calculations. | Knowledge Model API |
| Assist operations and decision-making in 3P apps with process-specific recommendations. | ||
| Provide more granular, task/activity-level process status to 3P apps. | ||
| Export Process Analytics to 3Ps | Share process KPIs across business dimensions. | |
| Share digital transformation impact analysis. | ||
| Out-of-the-Box (OOTB) Integration with Business Intelligence | Self-discoverable Knowledge Metadata. | BETA - OData Protocol for Knowledge Model API |
| Structured Query Semantics | ||
| Relationship Navigation | ||
| Trigger 3P Procedures/Automations | A 3P automation tool retrieves Celonis process inefficiencies and starts a 3P procedure to rectify it. | Knowledge Model API |
| Upon the occurrence of an anomaly incident, an event is emitted to trigger a 3P automation platform. | Subscription API | |
| Upon the arrival of a new case to handle, an event is emitted to trigger a 3P automation platform. | ||
| Feed Live Dashboards | Synchronize displayed objects or KPIs in live dashboards with fresh data from Celonis. | |
| Contextual Data Synchronization | Synchronize objects in 3P data lakes with fresh process information. | |
| Execute Celonis Tools from 3P GenAI Agents | Execute informative tasks whose purpose is to retrieve Celonis knowledge in the process context of the AI Agent in order to make informed decisions. | AI Agent API |
| Execute actionable tasks in the process context and the business domain covered by the AI Agent. | ||
| Chat with Celonis GenAI Agents from a 3P app | Start a conversation with a Celonis Agent on a topic related the agents's context and scope. The agent answers questions and executes decisions. | AI Agent API |
| Enable tool creation based on Celonis Knowledge in 3P GenAI Agents | Provide Business Context using Process Knowledge. | BETA - Knowledge Model API Semantic Extensions for 3P Agent |
| Semantics for Process Knowledge Understanding. | ||
| Offer tools for Process Knowledge Retrieval. |
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